FAQ
Frequently Asked Questions
Answers to common questions about wallets, networks, gas, DApps, security, Ethereum and validators.
Support should never ask for your seed phrase or private key. Public transaction information is enough for most troubleshooting.
Wallet, networks, Web3 and staking
The answers below focus on concepts you can independently verify.
Does a wallet store my on-chain assets?
Assets are recorded on their blockchain networks. A wallet manages keys and addresses and helps submit transactions, so it is useful to distinguish on-chain ownership from what a wallet interface displays.
What is the difference between a seed phrase and a private key?
A seed phrase commonly derives and restores a set of wallet keys, while a private key directly controls a specific account. Both are sensitive secrets and should remain under the user’s control.
What should I check before a transfer?
At minimum, verify the recipient address, network, asset or token contract, amount and expected network fee. A small test transfer can be useful before a larger movement.
Why can the same token symbol appear on different networks?
Names and symbols are not globally unique identifiers. Assets with the same label may come from different networks or contracts, so network context and contract address matter.
What is gas?
Gas is a way for a network to measure the computation required by a transaction or smart-contract action. Cost depends on network rules, request complexity and congestion.
What is a transaction hash used for?
A transaction hash is a public identifier that can be used in a block explorer to review status, block inclusion, fees and confirmations.
Does connecting a DApp give it permission to move assets?
Not by itself. A connection usually establishes an account session. Later signatures, transactions and token approvals still require separate review.
Is message signing the same as transaction signing?
No. A message signature may not directly create an on-chain transaction, but some protocols use signatures for authorization or identity, so the domain, purpose and exact message still matter.
What is a token approval?
Some token standards allow an account to let a contract use tokens up to an allowance. Review the contract, network, purpose and amount before approving.
Can an approval be revoked?
Many approvals on EVM networks can be changed or revoked with another on-chain action. This normally requires a network fee and should be done with a trusted method that clearly shows current allowances.
What do EVM networks have in common?
EVM-compatible networks often share similar account, contract and gas concepts, but network IDs, fees, block state and assets remain distinct.
How does Layer 2 relate to a base chain?
Layer 2 systems typically rely on a base chain for part of their security or settlement while using other mechanisms for throughput or cost. Moving assets across layers can add steps and waiting time.
Can a wallet reverse a confirmed transaction?
A wallet generally cannot unilaterally reverse a valid transaction that a network has confirmed. This is why address, network and amount checks matter before signing.
Does Ethereum staking guarantee a return?
No. Reward rules can change, exits may involve waiting, validators can face network penalties and the market value of digital assets can fluctuate.
Why can a PoS validator be penalized?
Validators are expected to follow protocol rules and remain correctly available. Extended downtime or consensus violations can reduce rewards or trigger penalties, depending on the protocol.
What should I do if I suspect a phishing site?
Stop signing and approving, close the suspicious page, re-check the domain through a trusted route, and review recent approvals and transactions. Never give a seed phrase, private key or verification code to someone claiming to be support.
